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Tools in the PrepVia app, Reimbursements

Reimbursements: units Amazon received short

Reimbursements finds the units Amazon received short of what was sent to it. Every night it compares what PrepVia shipped with Amazon's inventory ledger and reimbursement reports for your account, and it keeps each shortfall as a case with its evidence, so you can claim what Amazon may owe you.

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What it shows

  • One case per shortfall

    Each case shows the product, the units missing, their value, the shipment and the units Amazon received.

  • How missing units are counted

    Missing units are the units actually sent to Amazon minus what Amazon received and found.

  • Evidence in one place

    Upload documents, download the evidence as a CSV and keep notes on each case.

  • Your own rules

    Set the minimum case value and how far back to look, up to 18 months. Amazon sets its own deadline for each claim.

How to use it

  1. Step 1

    Connect Amazon

    Reimbursements reads Amazon's inventory ledger and reimbursement reports for your account and compares them with what PrepVia shipped.

  2. Step 2

    Open your cases

    Open Reimbursements from Tools. PrepVia updates the cases every night.

  3. Step 3

    File and mark it

    File the claim with Amazon using the case evidence, then mark the case as filed in the app.

See how it works with your products

Pricing is quoted per account on a free 15-minute call.

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Reimbursements at a glance

Where
PrepVia app, Tools, Reimbursements
Data
What PrepVia shipped, and Amazon's inventory ledger and reimbursement reports for your account, through PrepVia's SP-API integration
Updates
Every night
Who files the claim
You, with Amazon. The app keeps the case and its evidence
Status in the app
Marked Beta on the tools page: numbers are being corrected

See also Profit / P&L and the Amazon SP-API integration.

Every screen of the app is on the PrepVia app page.

Questions about Reimbursements

How does Reimbursements count missing units?

Missing units are the units actually sent to Amazon minus what Amazon received and found, from what PrepVia shipped and Amazon's own reports for your account.

Does PrepVia file the claim with Amazon for me?

No. You file the claim with Amazon using the case evidence, and you mark the case as filed in the PrepVia app.

How is the value of a case set?

From what Amazon already paid for that product, or from the unit cost you enter. Never from the sale price.

Shipping to Amazon? Tell us your monthly units and we will quote your account.

Pricing is quoted per account on a free 15-minute call.

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