Question 1

What is Prepvia and what do you offer?

Accepted Answer

Prepvia is a tech-driven logistics and product prep partner for e-commerce sellers. We specialize in Amazon FBA and other marketplace fulfillment, handling everything from inspection to labeling and shipping. Our goal is to simplify your operations so you can focus on growing your business.

Question 2

When do I have to pay?

Accepted Answer

With PrepVia Profit, you only pay 30 days after your products are prepped. Without PrepVia Profit, you pay once your inventory is prepped and ready to go. No upfront fees — we prep, then you pay. Simple and stress-free.

Question 3

How much time does the prep take?

Accepted Answer

We offer fast 48-hour prep times once we receive your real inventory. No delays, no guesswork – just efficient, reliable service.

Question 4

Is there a minimum order size?

Accepted Answer

No minimums! Whether you're just starting out or scaling up, we work with businesses of all sizes. We're here to grow with you at your pace. Every seller matters to us, big or small.

Question 5

How is pricing handled?

Accepted Answer

We offer clear, upfront pricing with no hidden fees. You can calculate any costs upfront based on your order details, so you know exactly what you'll pay before we begin. Just upload your inventory and get an instant quote – simple, transparent, and hassle-free.

Question 6

How fast can I get started with PrepVia?

Accepted Answer

Same-day onboarding. Sign up on our app, create your first shipment, and start sending inventory — all in the same day. There are no setup fees, no minimum volumes, and no waiting period. Onboard today, ship tomorrow.

Question 7

Does PrepVia charge sales tax on prep services?

Accepted Answer

No. PrepVia charges 0% sales tax on all prep and fulfillment services. No resale certificate or tax exemption documentation is required. This applies to every seller regardless of location or business type. Compared to prep centers in states like Pennsylvania (6-8% sales tax on services), PrepVia saves you thousands of dollars annually on prep costs alone.

Question 8

Can PrepVia scale with my business as it grows?

Accepted Answer

Yes. PrepVia operates a flexible warehouse designed for expansion at any moment. Whether you are shipping 50 units a month or 50,000, our infrastructure, automation, and staffing scale with your volume. There are no long-term contracts, no renegotiation needed, and no capacity limits. As your business grows, PrepVia grows with you — same pricing structure, same SLA, same platform.

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