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Services, custom prep

Custom prep, done to your specs

Some products need prep that the standard list does not cover. Custom prep follows the instructions you write on the shipment in the PrepVia app, unit by unit, at the PrepVia warehouse in Miami.

4.8 on Google (18 reviews) · Amazon SPN Certified

What the service covers

  • Your instructions, per shipment

    Write them in the notes of a Send to Amazon request or in the special preparation comments of an order.

  • On top of the standard prep

    It adds to labeling, poly bagging, bubble wrap and the other prep services.

  • For Amazon and your own orders

    Custom prep works on FBA shipments and on direct-to-customer orders.

How it works

  1. Step 1

    Write the instruction where the team reads it

    On a Send to Amazon request, use the notes, for example, "Items require polybag + suffocation stickers". On an order in Orders, use the special preparation comments.

  2. Step 2

    Prepped unit by unit

    The team applies your instruction to each unit, together with the FNSKU and the rest of the prep on the request.

  3. Step 3

    See it on the request

    Each item on the Send to Amazon request lists its FNSKU, label and prep. An order shows its tracking number once it ships.

See how it works with your products

Pricing is quoted per account on a free 15-minute call.

Custom prep at a glance

Unit
Per unit
Instructions
Notes on a Send to Amazon request, or special preparation comments on an order
Price
Pricing is quoted per account on a free 15-minute call.

See also kitting and bundling, FNSKU labeling, poly bagging, bubble wrap and Orders.

Every PrepVia service is on the services page.

Questions about custom prep

Where do I write the custom prep instructions?

On the shipment in the PrepVia app: the notes of a Send to Amazon request, or the special preparation comments of an order.

Is custom prep priced separately?

Yes, per unit. Pricing is quoted per account on a free 15-minute call. Describe the custom prep on that call, so it is in your quote.

Is there custom prep PrepVia cannot do?

Yes. PrepVia does not offer an FDA-registered facility or cold storage, so prep that needs either one is not available.

Have a product that needs special handling? Tell us what it needs and we will quote your account.

Pricing is quoted per account on a free 15-minute call.