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Sales channels, WooCommerce

WooCommerce orders, packed and shipped from Miami

A paid WooCommerce order waits in Processing, the cue for the store or its warehouse to ship it. PrepVia, a 3PL in Miami, can be that warehouse: WooCommerce fulfillment from your stock, with your packing slip and your label. Nothing moves from your store to PrepVia by itself, so you create each order in the PrepVia app and mark it Completed in WooCommerce after it ships.

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What PrepVia does for this channel

  • D2C fulfillment

    The team picks the units from your stock in Miami, packs them in a poly mailer, a box or your own packaging, and applies your label.

  • Orders

    You create each store order in the PrepVia app: Direct to Customer, with Other as the platform and WooCommerce as the platform name. List the items yourself, upload a spreadsheet, or let the AI read them from a document and check its list before you save.

  • WooCommerce Shipping labels

    Stores based in the US that sell in US dollars can buy UPS, USPS, DHL Express and FedEx labels on the order's edit page, with the WooCommerce Shipping extension. The tracking number is saved to the order. A label from your own carrier works too. Either way, the ship-from address is the PrepVia warehouse in Miami.

  • Packing slip in the box

    Next to Print label, WooCommerce Shipping has a Print packing slip button. The slip lists the order number, the addresses and the items. Upload it in Shipping Labels & Documents with the label, and it ships with the order.

  • Custom and branded boxes

    Store orders can leave in your branded boxes, with tissue paper, thank-you cards or inserts.

  • Returns processing

    Returned items that reach PrepVia are graded by condition, and you pick the next step in the app: back to inventory if the item is new and unused, shipped out with your label, or disposed of.

From Processing to Completed

  1. Step 1

    Find the order in WordPress

    Paid orders wait in Processing under WooCommerce, Orders. The eye icon opens a preview with the shipping details and the items. For many orders at once, the Analytics tables download as a CSV from their Download link.

  2. Step 2

    Add it to Orders in the PrepVia app

    Buy the label with WooCommerce Shipping or from your carrier. Then create the order in the PrepVia app, list the items, and upload the label and the packing slip.

  3. Step 3

    Mark it Completed

    Once PrepVia ships it, the tracking number shows on the order in the app. Then change the WooCommerce order to Completed. The Completed order email carries the tracking saved by WooCommerce Shipping or the Shipment Tracking extension.

See how it works with your products

Pricing is quoted per account on a free 15-minute call.

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WooCommerce at a glance

From your store to PrepVia
You create each order in Orders, in the PrepVia app. Nothing passes from WooCommerce by itself.
In WordPress
WooCommerce, Orders, where paid orders wait in Processing
Orders as a file
A CSV from the Download link of the Analytics tables
Where labels come from
WooCommerce Shipping, for US stores selling in US dollars, or your own carrier, uploaded with the order
Ship-from and return address
The PrepVia warehouse, 8507 NW 72nd St, Miami, FL 33166
After it ships
You change the order to Completed, and the Completed order email carries the tracking
Returns policy
The Refund and Returns Policy page that WooCommerce drafts, once you edit and publish it
Price
Pricing is quoted per account on a free 15-minute call.

Every channel and service is on the services page.

Questions about WooCommerce fulfillment at PrepVia

What do I do when a WooCommerce order comes in?

Open it under WooCommerce, Orders, and create the same order in Orders in the PrepVia app, with Other as the platform and WooCommerce as its name. Nothing passes from your store to the PrepVia app by itself, and PrepVia does not change your WooCommerce orders.

Which shipping labels can I use?

Any label you upload with the order. With WooCommerce Shipping, a store based in the US that uses US dollars can buy UPS, USPS, DHL Express and FedEx labels from the order. A label bought directly from your carrier works too. PrepVia prints the label and applies it to the parcel.

Should WooCommerce Shipping complete the order when I buy the label?

It can. When you create the label, a checkbox marks the order complete and notifies the customer right after the purchase. PrepVia ships after you upload the label, so you may prefer to leave it unchecked and set the order to Completed once the tracking shows on the order in the PrepVia app.

How does my customer get the tracking number?

In the Completed order email, once the order is Completed. A WooCommerce Shipping label saves its tracking to the order. For a label from elsewhere, the Shipment Tracking extension adds the carrier and the number in the order's sidebar, and saving it sends no email by itself.

Where do WooCommerce returns go?

On install, WooCommerce adds a draft Refund and Returns Policy page for you to edit and publish, with your return conditions, who pays return shipping and the time frame. A WooCommerce Shipping return label sends the parcel to your return address, which you can save as the default. Save the PrepVia warehouse as that address, 8507 NW 72nd St, Miami, FL 33166. Each return is graded there and waits for your decision in the app.

Sources

  1. WooCommerce documentation: Order Statuses, read November 1, 2026
  2. WooCommerce documentation: Orders Overview and Bulk Order Management, read November 1, 2026
  3. WooCommerce documentation: Analytics and Sales Reports, read November 1, 2026
  4. WooCommerce documentation: WooCommerce Shipping, read November 1, 2026
  5. WooCommerce documentation: Shipment Tracking, read November 1, 2026
  6. WooCommerce documentation: Guidelines, Refund and Return Policy Page, read November 1, 2026

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